We hear people complain about real estate agents all the time. There are a ton of agents in Austin, and unfortunately, only a small percentage of agents are good at their jobs. The biggest nightmare scenario is when an agent is doing a bad job, and a seller can’t fire the agent because of the contract. Agent double dipping is another big problem in the industry, and it’s a massive conflict of interest.
Agent double dipping is another big problem in the industry, and it’s a massive conflict of interest. Another complaint we hear that isn’t quite as common is when someone sells their house to a friend without their agent’s help, and the agent still wants their full commission. It’s unfortunately really common for a seller to hire an agent and then find out that the agent is not a great agent. Maybe they don’t answer their phone, maybe they don’t give good advice, or maybe they just don’t know what they’re doing. When this happens, anyone would want to part ways,
or maybe they just don’t know what they’re doing. When this happens, anyone would want to part ways, but a lot of bad agents will say: “Nope, we’re married until the end of this agreement.” This is a terrible way to do business, which is why we always add in an easy exit guarantee. If you decide I’m not the right agent for you, we can part ways so that you can do what’s best for you. I want you to work with me because you think I’m the best agent, not because you think you have to. We’re very against agents double dipping commissions, because it’s a massive conflict of interest. We specifically write into all of our contracts that we can’t do this, so we can’t have the conflict. We’re really big on trust, so we make sure our contracts reflect that. One of the biggest horror stories you’ll hear in real estate is that a seller’s friend bought their house and the agent did nothing. Unfortunately, a lot of agents will tell the seller that they still owe them the commission if this happens. We think that this is really unfair since the agent did very little work in this instance. We write into our contract that if this happens, you don’t owe us anything, because we think that’s fair. At every point in our contract we focus on fairness.
because we think that’s fair. At every point in our contract we focus on fairness. and we think it helps us build stronger relationships with our clients.