Ep. 59: Real Estate Agent Safety And Harassment: What To Know

Ep. 59: Real Estate Agent Safety And Harassment: What To Know


Hello everybody. Thank you for coming to this week’s video
blog. My name is Robert Rico, California Realty
Training, and we want to thank you for subscribing to our channel. And those of you who haven’t, please do so. We want to bring you some great information
that’ll hopefully get you thinking, get you to learn something in the real estate world,
and get you to be confident in what you’re doing. Listen. Today’s topic. Something that’s a serious, serious thing
nowadays, as you can see by looking in the media, watching the news, heck, watching your
Facebook feed if you’ve subscribed to these new channels. There’s a lot of unusual things going on in
the world in general, particularly when it comes to harassment, sexual harassment. Things like that. It’s an ugly subject, I get it. And the whole reason why we’re gonna talk
about this slightly is because this particular subject, for a lot of us, is scary. But most of us, or what a lot of us think
might be a reasonable action, might be unreasonable to somebody else. What I mean is, let’s assume you want to give
somebody a hug. And your hug might be reasonable, and you
might not have anything behind this hug, but somebody else might be uncomfortable with
your hug. So we have to know, where do we draw the line? I have always promoted for your real estate
world, for you real estate business, to be personable. It’s huge. It’s crucial for you to be personable, for
you to let out your personality, but you have to know where to draw the line. You have to know where to say, “You know what? I can’t cross this line. If I do, and I mean no harm, but if I do,
it might make somebody else uncomfortable.” So you have to discuss that. So my recommendation is this. Always, always, always not just consider the
other person, but always, always, always play it safe and do what? I want you to be professional. There is no ifs, ands, or buts. You always have to keep is professional. All times. Now, what do I mean? This is the deal. If somebody’s gonna hire you, or if they’re
considering hiring you, the first thing they do is this. They look at your physical appearance. So that, you have to be professional. Number one, you have to physically be looking
professional. What does that mean? You might want to dress nice. You might want to have good hygiene. Have your hair combed nicely, smell good,
dress nicely, professional. Very first thing when it comes to a client
looking at you is gonna be visual. Visual meaning they’re gonna look at you,
and they want to make sure you look professional. Alright, so now you’re in their realm. They’ve accepted you into their home because
you look good, smell good, yada, yada, yada. So now you’re sitting there. They offer you that cup of coffee. We talked about that. They offer you the cup of coffee. You’re gonna sit there with that cup of coffee. Now they’re going to filter to see if your
professional mind expresses the proper words. So now they’re gonna see if you have a professional
mind. So now you’re gonna start talking. Are you speaking professional? Are you using tons of slang words? That’s a very important factor when it comes
to real estate. I don’t think your clients, who are going
to purchase or sell a million dollar, two million dollar, three million dollar property,
is gonna wanna hear your vocabulary this minimal. They’re gonna wanna see you have a professional
vocabulary with very little slang, if possible. That’s the deal. So you showed up looking good. You’re speaking well. Now, of course, you want to make sure you
get them to feel that you are professional. Now how do we get somebody to feel that you’re
professional? That’s gonna be all based on your actions. So the next thing is to act professional. Now what does that mean? It means don’t cross the line. Make sure you understand that this is a professional
scenario, a professional atmosphere, and you want to keep the professionalism apart from
making this personal. What does that mean, making it personal? You don’t want to sit there, because in this
city … Hell, in this world there’s a lot of attractive people. There are. You know, who’s not attracted to people who
are pretty, handsome, yada, yada, yada? But it’s our job to make sure that everybody
is just a client. Keep it professional. Watch what you say, how you say it, and make
sure that you don’t leave anybody uncomfortable. Your job is to make everybody comfortable,
because what may be reasonable to you may not be reasonable to somebody else. Please remember that. In this world today we’re talking about being
politically correct everywhere, not just in the stores, and out in school, and out at
your work. Nowadays we all have to be extremely careful
as to what we say, and how we touch somebody, because a very simple honest handshake and
patting somebody on the back could have somebody feeling very, very uncomfortable, and that’s
the last thing you want to do. So let’s go over this one more time, real
quick. Today’s world, it’s becoming different. It can be challenging, and all you’re trying
to do is your best, and shine, and let people know what you’re all about, and be personable. However, we want to keep it professional when
it comes to real estate. What does that mean? Look professional. Dress properly, smell properly, have great
hygiene, your hair look … Everything. Next thing is make sure the words that are
coming out of your mouth are professional. Don’t let it be slang all the time. Make sure you know what you’re talking about,
and the words are coming out fluently, and they’re not a curse word here and there … Be
careful about that. And last but not least, I want to make sure
that you make these people feel comfortable. And how do you make them feel comfortable? Is you acting professional. Make sure that they are your potential client,
and if they are your client you gotta keep it professional at all times. What does that mean? You don’t treat them like a brother. You don’t treat them like a buddy at a bar. You treat them like a client they are. You don’t want to cross that line. Protect yourself by protecting them. Hope that makes sense to you. Bottom line, underline, bold, caps, quotes. Keep it professional. Hope you learned something today. Thank you for coming to our video blog here
at California Realty Training. My name, again, Robert Rico. If you have any questions, or comments, or
topics you want us to hit on, leave them down below at the comments section, and don’t forget
to subscribe to our channel. Have a great day, hope to see you next week.

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